We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform updating user and listing data from the Paragon ecosystem. We have identified the root cause and implemented a priority adjustment to resolve the issue.
We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.
Thank You, The BrokerBay Team
Posted Sep 19, 2024 - 16:11 EDT
Identified
Dear BrokerBay User,
We are currently experiencing an issue with updating user and listing data from the Paragon platform. The underlying problem has been identified and pertains to the Paragon ecosystem. Our team is working closely with Paragon to find a solution as quickly as possible.
We will provide updates on any changes and notify you when the issue is resolved. Please reach out to us at support@brokerbay.com with any questions.
Thank you for your patience,
The BrokerBay Team
Posted Sep 19, 2024 - 11:46 EDT
Investigating
Dear BrokerBay User,
We are aware of a newly-reported issue that may adversely affect Paragon user experience with the BrokerBay Platform. We are investigating and will follow up with more details as they become available.