Notification of BrokerBay Issue - Merge/Combine Listing Feature Only

Incident Report for Supra One

Resolved

Dear BrokerBay User,

The earlier issue with the BrokerBay website has been resolved. We apologize for any inconvenience this has caused you or your members.

Please reach out to us at support@brokerbay.com with any questions.

Thank you,
The BrokerBay Team
Posted Jun 17, 2025 - 15:21 EDT

Monitoring

Dear BrokerBay User,

We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Website's Listing Merge and Combine tools. We have identified the root cause and implemented a priority adjustment to resolve the issue.

We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.

Thank You,
The BrokerBay Team
Posted Jun 17, 2025 - 15:21 EDT

Investigating

Dear BrokerBay User,

We are aware of a newly-reported issue that may adversely affect user experience with the BrokerBay website's Listing Merge and Combine tools. This is the feature that allows admins to associate two MLS listings for a single property to accept showings. We are investigating and will follow up with more details as they become available.

Please reach out to us at support@brokerbay.com with any questions.

Thank you for your patience,
The BrokerBay Team
Posted Jun 17, 2025 - 10:39 EDT
This incident affected: Supra One System (Website).
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