Notification of BrokerBay Issue - Coming Soon Listings

Incident Report for Supra One

Resolved

Dear BrokerBay User,

The earlier issue with the BrokerBay Platform has been resolved. We apologize for any inconvenience this has caused you or your members.

Please reach out to us at support@brokerbay.com with any questions.

Thank you,
The BrokerBay Team

Posted Oct 10, 2024 - 14:00 EDT

Monitoring

Dear BrokerBay User,

We would like to provide you with an update regarding the earlier issue affecting visibility of Coming Soon listings on the BrokerBay Platform. We have identified the root cause and implemented a priority adjustment to resolve the issue. The listings are now fully visible within our search functions.

We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.

Thank You,
The BrokerBay Team

Posted Oct 10, 2024 - 13:59 EDT

Investigating

Dear BrokerBay User,

We are aware of a newly-reported issue that may adversely affect user experience with the visibility of Coming Soon Listings on the BrokerBay Platform. Specifically, this concerns listings transitioning from Coming Soon to Active Statuses. We are investigating and will follow up with more details as they become available.

Please reach out to us at support@brokerbay.com with any questions.

Thank you for your patience,
The BrokerBay Team

Posted Oct 09, 2024 - 16:35 EDT

This incident affected: Supra One System (Website, Chat System).